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Paris Butler

Every guest.Already understood.

Paris Butler is the AI concierge platform for modern hotels — understanding guests, handling requests and coordinating service from pre-arrival to checkout.

Try the concierge See how it works
Paris Butler
Hôtel Lumière Paris
Operational view

Guest conversation

Alex Morgan · Suite 804

Pre-arrival
Today · 18:42

Hi, our flight lands at CDG around 22:10. Could you arrange transportation?

Understanding request…
Paris Butler

Absolutely. I’ve prepared an airport transfer request for your late arrival. Could you confirm your flight number?

Service actionTransfer request preparedCDG → Hôtel Lumière
Message Alex…

Built around the stay

One guest journey.
One operating layer.

Paris Butler follows the guest experience across pre-arrival, arrival, the stay and checkout—while keeping hotel staff in control.

  1. Pre-arrival
  2. Arrival
  3. In-stay
  4. Checkout

01 — Pre-arrival

The stay begins
before check-in.

Paris Butler understands what the guest needs before they arrive, turns conversation into structured requests, and gives hotel teams context before the guest reaches the property.

Guest
Sofia Rossi
Stay
Friday · Suite 512
Profile
2 guests · Italian / English
Paris Butler
Pre-arrival preparation

Guest conversation

Sofia Rossi · Suite 512

Arriving Friday
Thursday · 15:06

We’re celebrating our anniversary. Could you recommend somewhere special for dinner Friday?

Paris Butler

I’d be delighted to help. I’ve prepared a dining request for two on Friday evening; your hotel team will confirm the best available option.

Service request preparedDining request preparedFriday evening · 2 guests

02 — Human handoff

Guests ask about it every day. Your concierge already has the answer.

Notre-Dame de Paris

Rebuilt by hand.

1163

Foundation stone laid under Bishop Maurice de Sully. It took 182 years to finish.

1,300 oaks

The medieval roof frame was known as la forêt — the forest. Each beam came from a single tree.

1859

The flèche was never medieval. Viollet-le-Duc added it during a nineteenth-century restoration.

15 April 2019

Fire took the roof and the flèche in a single evening. The stone vaults held.

12 million

Visitors a year before the fire — more than any other monument in Europe.

8 December 2024

Reopened after five years, raised again by some 250 firms and 2,000 craftspeople.

02 — Human handoff

AI when it can.
People when it matters.

Paris Butler recognises when staff attention is appropriate and gives the right person a concise operational brief.

Guest conversation
AM
Alex MorganSuite 804 · VIP anniversary stay
Could you arrange a private Seine cruise tonight? We’d like something quiet after 8 PM. Champagne if possible.
Intent
Private experience
Timing
After 20:00
Guests
2
Preference
Quiet · Champagne

Reception desk

Staff handoff

Staff attention recommended
AM
Alex Morgan · Suite 8042 guests · VIP / anniversary stay
Request
Private Seine cruise tonight after 20:00
Preference
Quiet experience · Champagne if available
AI summary

Guest is requesting a quiet private Seine cruise for two tonight after 20:00. Champagne preferred if available. No budget specified.

Take overAssign
03:14Paris

03 — Night operations

Your guests don’t keep office hours.

Paris Butler remains available when the front desk is quiet, prepares the appropriate action, and leaves the morning team with context.

Paris Butler
Overnight operations Demo night

Guest conversation

Yuki Tanaka · Suite 612

English / Japanese
03:14

Hi, is it possible to arrange a spa treatment for two tomorrow morning?

Paris Butler

I’ve captured your request for a treatment for two tomorrow morning. Our morning team will confirm availability.

Service requestSpa request capturedMorning team confirmation required
Demo night
14
conversations
5
service requests
3
languages
0
unanswered in this simulation

04 — Experience it

Don’t take our word for it.

Ask Paris Butler yourself.

Live product demo

Hôtel Lumière Paris

Private concierge · Live demonstration
Private
Paris Butler
Bonsoir and welcome to Hôtel Lumière Paris. I’m your private concierge. How may I make your stay more memorable?
03:00
Try asking
Recommendations may use current venue sources. Reservations and service requests remain subject to confirmation.

05 — The operating layer

One conversation. The right hotel context.

Paris Butler organizes a guest conversation into context the hotel can act on — without representing unsupported systems as integrations.

Guest channelsIncoming
01
WebGuest message received
02
WhatsAppGuest conversation
Paris Butler Context prepared
Current conversationPrivate dinner request · 2 guestsGuest preference and timing retained for staff action
01
Guest context
Stay details and preferences
02
Request understanding
Intent, timing and priority
03
Service coordination
Hotel knowledge and next steps
04
Staff handoff
Clear context for human action
Hotel operationsPrepared context
A
ReceptionStaff visibility
B
Guest servicesRequest follow-up
C
Hotel knowledge / servicesProperty context
D
Partner recommendationsConsidered options

06 — Implementation

From hotel knowledge to live concierge.

A considered working sequence, shaped around the property and the way its team already operates.

  1. 01

    Learn the property

    Services, policies, recommendations, guest information and tone.

    Property knowledge
    • Late arrival policy Reviewed
    • In-room dining Current
    • Preferred partners Curated
  2. 02

    Configure the concierge

    Guest channels, operational rules and staff handoff behavior.

    Concierge settings
    Web concierge
    Enabled
    Staff handoff
    When needed
    Request review
    Hotel controlled
  3. 03

    Review together

    Hotel team tests representative guest requests and adjusts the experience.

    Representative requestAirport transfer for Friday

    Intent recognized · details prepared

    Reviewed with hotel team
  4. 04

    Go live

    Guest conversations begin with staff visibility and escalation where appropriate.

    Concierge live

    Guest request received

    Staff context ready for review20:16 · Guest services

07 — Trust & control

Built to assist the hotel. Not impersonate it.

Paris Butler organizes the conversation and keeps the hotel in charge of the moments that require judgement or confirmation.

Hotel controlsOperating principles
Reservation confirmation
Hotel controlled
Human handoff
Available
Unconfirmed availability
Never presented as confirmed
Guest request context
Passed to staff

A concierge that supports the hotel’s operating model.

08 — Working together

Start with a pilot. Priced to your hotel.

Every property is different, so Paris Butler is priced to your hotel’s size and the services you want it to handle. We begin with a focused pilot, so you can judge it on your own guests.

  1. 01

    Discovery call

    We learn how your team works today: your channels, your services, your busiest hours.

  2. 02

    Set-up with your team

    We load your services, prices, house information and tone of voice. Your team reviews the answers before anything goes live.

  3. 03

    Pilot on real guests

    The concierge goes live on your website. We review conversations together and track requests handled, response times and service revenue.

09 — Who is behind it

Built in Paris, for hotels everywhere.

Mehdi MechkakFounder, Paris Butler

Works in French and English

View portfolio LinkedIn Email me

I’m an engineer and the founder of Paris Butler. Since 2023 I have built automation systems and AI integrations for businesses in Europe.

I’m studying for a master’s in autonomous systems and embedded AI at Université Paris-Saclay, and I have worked in tourism operations here in Paris.

Paris Butler is built on one principle: answer only from what the hotel has verified, and hand over to the team whenever it matters. I work directly with every hotel we take on.

10 — Questions

What hotels ask us first.

Will it make up answers?

No. It answers from the information your hotel has verified. When it doesn’t know, or when something needs confirming, it says so and passes the request to your team.

Can my staff take over a conversation?

Yes. Any conversation can be handed to a person, and anything that needs a decision — a reservation, a price, availability — stays with your team.

Which languages does it speak?

It replies in the guest’s language, including English, French, Spanish, Italian and German.

Where is guest data kept?

The service and its database run on Cloudflare, with the database in Western Europe. Data is used only to serve your hotel — never sold or used for advertising — and we sign a data processing agreement with every hotel. Our privacy policy has the details. Privacy Policy

How long does set-up take?

Usually a few weeks, most of it spent gathering your services, prices and house information. We agree the timeline together on the discovery call.

Where can guests use it?

On your website, and on WhatsApp on request.

Does it connect to our property-management system?

Not during the pilot. Requests reach your team as clear, structured tickets. Connections to your PMS or booking engine are scoped with you once the pilot has proved its value.

How is it priced?

According to your hotel’s size and the services you want covered. You get a clear proposal after the discovery call, before any commitment.

For hotels

See Paris Butler with your hotel in mind.

Explore the product around your property, guest journey and operating model in a focused discovery conversation.

Book a discovery call Try the concierge
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